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By James M. on September 4, 2017

Thorntown,IN | Parts and Accessories Department

I have had the pleasure of patronizing Southside, always helpful, able to get parts for older bikes. Never an unpleasant experience when I go there for items. For this reason, I give 5 stars. The email response for parts request is something to be improved upon, as I live 40+ miles away, sometimes the email is an easier way to contact, but I usually get no response. I just feel if the parts request email is not used it should be removed from the webpage. This will not deter me from patronizing Southside, nor will it deter me from recommending them for your Harley Davidson needs. I work in a town that has a decent size Harley Dealer, but, they just can not meet the helpfulness and hospitality of Southside Harley. I would rather drive over an hour from my place of employment to patronize Southside than deal with the rudeness of the local dealer near me. Southside is a fine example of what a Harley dealer should be, inclusive of everyone regardless of the age of your bike (unlike some others) I am starting a rebuild so they will be getting my business, and I will be going through a lot of gas traveling just to patronize them.

Thank you James! We appreciate your kind words and support!
We are sorry that you have encountered problems with our on-line parts requests. We have had a few hiccups with the system that our parts line is attached to and are monitoring it. If you have any parts needs that do not get responded to, please give us a call and let us know. Also, we are having a "Rummage sale" this Sunday, September 24th, if you are looking for any obsolete parts from the '70's or '80's it might be worth the trip! If you have anything specific you need for your rebuild please contact Duane at duane.begley@southsideharley.com. He is more than willing to help you out!
Thank you again for your feedback and thank you for your business!

Indianapolis Southside Harley-Davidson